Modus-O provides powerful features to manage not just your assets, but those of your clients. Assets can be any object including buildings, vehicles, tools, and more. A wide variety of common attributes like serial number, manufacturer, model and asset tag numbers are built-in. Modus-O allows you to manage the asset lifecycle from acquisition through retirement and destruction, and tracks maintenance on your assets. Our integrated work order dispatch and procedure management even handles service and maintenance performed on your assets.
Modus-O Procedure Manager offers a central repository for structuring and documenting the way your work is performed. This insures repeatable, quality tested results on each and every job. Additionally, our qualifications management and built-in auditing offer further assistance with regulatory compliance including ISO, FDA, GxP, HAACP, and FAA.
Modus-O includes a powerful API and has pre-built interfaces to several ERP systems to make integration with other systems quite simple. Use these interfaces to automatically sync accounts, contacts, and even assets to Modus-O.
You haven’t really experienced field service until you’ve used the incredible Modus-O platform on a mobile device. Using leading-edge browser technology, Modus-O offers unparalleled access to data whether you have signal or not… without using an app. Mobile users have full access to customer and service data including service history, knowledge base articles, and more. The first time you complete a work order while in Airplane Mode on your mobile phone or tablet will make you realize how unique Modus-O truly is.
With Modus-O, you instantly have cross-channel knowledge and collaboration. Our product’s knowledge base gives you the opportunity to increase first contact resolution. It allows you to utilize your own data and information to the best benefit of all. You can collaborate on SOP’s, testing procedures, work instruction, product and customer information, or empower your sales team with technical information from the service team. We also have customizable templates to allow the best knowledge share and collaboration within your business. Our knowledge base includes the ability to include photos, documents, and video, which are also accessible from the mobile device.
Safety & Environmental
Maintaining a safe working environment is vital to every business and Modus-O helps deliver the kind of information workers want and need. Mobile features like visual warning indicators on hazardous assets and safety notes on job locations convey important information on the spot.
67 E Garner Road
Brownburg, IN 46112-7603
24/7/365 Support Line: 1-866-246-4357